Privacy Policy
Effective Date: August 24, 2026
Prime Living Team (“Prime Living Team,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.primelivingteam.com, submit a website form, request information, communicate with us, or use our real estate services.
Prime Living Team is led by Kharye Dunlap and is affiliated with Coldwell Banker Realty.
1. Information We Collect
We may collect information that you voluntarily provide, including:
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Your name
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Email address
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Optional telephone number
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Mailing address
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Property address
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Buying, selling, relocation, or real estate preferences
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Appointment and scheduling information
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Communications, questions, and form submissions
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Information you provide while working with us regarding a real estate transaction or requested service
We may also automatically collect limited technical information when you use our website, such as:
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Internet Protocol address
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Browser and device type
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Pages visited
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Referring website
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Date and time of access
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Cookie and website-analytics information
2. How We Use Your Information
We may use personal information to:
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Respond to inquiries and requests
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Provide real estate information and services
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Follow up on property inquiries
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Schedule and confirm appointments
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Send appointment reminders and schedule updates
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Provide requested buyer, seller, relocation, market, or property information
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Communicate about real estate services and opportunities
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Maintain client and prospective-client records
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Operate and improve our website and services
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Protect against fraud, misuse, or security threats
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Comply with legal, regulatory, brokerage, and professional obligations
3. Calls, Emails, and Text Messages
When you submit a form, you may agree to receive email communications from Prime Living Team regarding real estate services, property inquiries, appointments, and related updates.
If you voluntarily provide your telephone number and consent to telephone or SMS communications, Prime Living Team may contact you by call or text for the purposes described at the time of consent. Messages may be sent using automated technology.
Consent to receive calls or text messages is not a condition of purchasing any property, product, or service.
You may unsubscribe from marketing emails by using the unsubscribe link included in the email.
4. SMS Terms and Conditions
Prime Living Team uses SMS messaging to respond to real estate inquiries, confirm appointments, send reminders, provide requested property information, and notify clients or prospective clients of schedule updates or other important changes.
Message frequency varies depending on your inquiries, appointments, and services. Message and data rates may apply.
You can cancel the SMS service at any time by texting STOP. After you send STOP, we will send a confirmation that you have been unsubscribed. You will then no longer receive SMS messages from us unless you subsequently sign up or provide consent again.
If you experience an issue with our messaging program, reply HELP for assistance or contact us directly at kharye@primerealestatedc.com or (202) 489-8358.
Wireless carriers are not liable for delayed or undelivered messages.
Questions about your wireless text or data plan should be directed to your wireless provider.
For questions regarding privacy, please review this Privacy Policy at:
5. How We Share Information
Data will not be sold or shared with third parties for marketing or promotional purposes.
We do not sell, rent, or provide leads’ telephone numbers to third parties for their marketing or promotional use.
Mobile opt-in information, telephone numbers, and SMS consent records will not be sold or shared with third parties or affiliates for marketing or promotional purposes.
We may disclose information in the following limited circumstances:
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To service providers that help us operate our website, customer relationship management system, scheduling tools, email systems, telephone or SMS systems, analytics, and other business technology
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To our affiliated brokerage and its personnel when reasonably necessary to provide requested real estate services or meet brokerage obligations
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To transaction-related professionals, such as lenders, title or settlement companies, inspectors, attorneys, contractors, or other parties, when you request or authorize the disclosure or when reasonably necessary for your transaction
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When required by law, legal process, court order, regulatory requirement, or professional obligation
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When reasonably necessary to prevent fraud, protect safety, enforce our rights, or protect our systems
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In connection with a business restructuring, merger, acquisition, or transfer, subject to appropriate privacy protections
Service providers receiving information are permitted to use it only to provide services for us or as required by law. They are not authorized to use your information for their own independent marketing or promotional purposes.
6. Cookies and Analytics
Our website may use cookies and similar technologies to operate website features, remember preferences, understand website traffic, and improve the visitor experience.
Your browser may allow you to block or delete cookies. Disabling cookies may affect the operation of certain website features.
Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of websites that we do not control.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
No website, electronic transmission, or data-storage system can be guaranteed to be completely secure. You should avoid sending highly sensitive financial, identification, or account information through a general website contact form.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide requested services, maintain business and transaction records, comply with brokerage or legal requirements, resolve disputes, and enforce agreements.
When information is no longer reasonably required, we may securely delete it or remove identifying details, subject to applicable record-retention requirements.
9. Your Privacy Choices
You may contact us to:
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Request access to the personal information we maintain about you
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Ask us to correct inaccurate information
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Request deletion of information, subject to applicable legal, brokerage, and record-retention requirements
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Withdraw consent to certain communications
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Unsubscribe from marketing emails
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Opt out of text messages by replying STOP
We may need to verify your identity before fulfilling a privacy request.
10. Children’s Privacy
Our website and services are intended for adults seeking real estate information or services. We do not knowingly collect personal information from children under 13. If we learn that such information has been submitted, we will take reasonable steps to delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal obligations. The revised policy will be posted on this page with an updated effective date.
12. Contact Us
If you have questions about this Privacy Policy, our communications practices, or your personal information, contact:
Prime Living Team
Kharye Dunlap, Realtor
Coldwell Banker Realty
1025 Thomas Jefferson Street NW, Suite W-3300
Washington, DC
Email: kharye@primerealestatedc.com
Telephone: (202) 489-8358
Website: www.primelivingteam.com